During 2016 our Talent and Organization bloggers took a close look at many of the powerful digital trends that are defining the workforce of the future.

Financial services firms throughout the world are grappling with the far-reaching consequences of digital transformation. And the impact of this enormous technological upheaval is being felt in all facets of the workplace – staff recruitment, development and retention as well as the sourcing of external skills and expertise. Our bloggers, all of them leaders in their field, provided insight into the key digital trends affecting workforces in the financial services sector.

Here are some of the most popular posts presented by our bloggers in 2016.

Intelligent enterprises

Andrew Woolf examined the challenges facing business leaders with the rise of intelligent enterprises. He also discussed why companies need to rethink their performance management processes and highlighted the perils of neglecting organizational culture during digital transformation.

Change management

With huge technological upheaval sweeping the financial services industry, Andy Young took a timeous look at how insurers can make change into a core competence. He also exposed some enduring myths about change management and highlighted some important, but often over-looked, change drivers.

Globalized workforce

Isaac Cantalejo explored some of the opportunities and challenges that an increasingly globalized workforce is presenting financial services organizations. He reviewed how globalization is especially changing talent management and human resources operations.

Human resources

Digital transformation has re-scripted the role of human resources (HR) departments within financial services organizations. Nesan Govender examined how HR departments can capitalize on the increasing array of digital tools to attract talent and enhance the experience they provide their workers.

Digital salesforce

Rosario Russo discussed the impact of digital transformation on the salesforces of big banks and looked at how new technologies will impact them in the future.


Sarah Kruger explored the impact of Millennials on the workforces of financial services firms  and assessed the influence on organizations of other powerful demographic groups such as Generation DBaby Boomers and Generation X. She also discussed how digital technology might help reduce gender disparity in the workplace.

We hope you’ve found these blog posts interesting and useful. During the year ahead, we’ll continue to provide you with key insights into further developments affecting talent and organization within the global financial services arena.

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