



COVID-19 Resilience, Digital Maturity and Outperformance
This series of blogs looks at the future of banking in Growth Markets in a post-COVID-19 world. The first blog introduced our Digital Maturity Index, showed why highly digitally mature banks roundly outperform all others, and concluded that digitally mature banks are best-positioned for a post-pandemic world – with many Growth Market countries primed to…
Digitally Mature Banks: Why the Future’s in Their Hands
The COVID-19 pandemic has upended the global economy and forced the financial services industry – along with nearly every other sector – to accelerate its journey along the road to digitalisation. In this series of blogs, I’ll map out the future of banking in Growth Markets in a post-COVID-19 world, and show you the factors…
Supply Chain Financing: Forging Stronger Links
Our first blog examined why commercial banks should introduce cash flow management tools for small- and medium-sized enterprises (SMEs) as part of an overdue drive towards fully digital banking. Our second blog looked at the impact of COVID-19, while our third and fourth blogs assessed how data-driven banking can help relationship managers. Our fifth blog…
A shift in focus for ASEAN SMEs in the New Normal
SMEs are the economic backbone of Southeast Asia. In Singapore, they employ 72% of the workforce and contribute to 44% of the nominal value added 1. In Thailand, they contribute to 44% of the GDP and 85% of the workforce 2. Similarly, in Indonesia and Vietnam, they contribute to 56% and 40%3 of the GDP…