Artificial Intelligence
Applied Customer Engagement (ACE)
Contact Center
Customer Care
customer experience
Digital Transformation
UK Consumer Study
Applied Customer Engagement (ACE)
Contact Center
Customer Care
customer experience
Digital Transformation
UK Consumer Study
ESG Education and Culture: The Launch Pad of a Company’s Sustainability Journey
A Call to Action 2020 was the ‘tipping point’1 for the ESG (environmental, social and governance) movement, and the momentum is expected to mount in 2021 and beyond.2 Companies are facing pressure fro...
Mandatory ESG Disclosure Rules are Coming
If you have paid any attention to the financial regulatory priorities of the Biden-Harris Administration, you know that U.S. regulators are keenly focused on environmental, social and governance (ESG)...
Introduction to Agile Risk Management in an Evolving Technology Environment
Businesses are quickly implementing transformative technologies such as cloud, AI (Artificial Intelligence) and other leading systems and applications for strategic advantage, risk reduction and cost ...
What Happened around COP26 and Why it Matters: Turning Pledges into Action and Consolidating ESG Disclosure Standards
The 26th United Nations Climate Change conference was held in Glasgow, Scotland from 31 October to 13 November 2021. While much has been written about the successes and failures of this Conference of ...
Crypto in FinCrime: Demystifying Your Exposure
Cryptocurrency, or crypto, has overtaken the news throughout 2021 to date. Whether it be Bitcoin’s $60,000 price tag and subsequent fall, the rise of a coin based on a DOGE 1 meme, or a crypto service...
ESG Centers of Excellence: Empowering companies to become industry leaders in regulatory compliance
Environmental, Social, and Governance (ESG) regulations are emerging with speed and force, both within the United States and globally. Indeed, as we highlighted in Accenture’s 2021 Global Risk Manage...
Re-Imagining Governance, Risk Management and Compliance with Cognitive Technologies
Accenture frequently partners with leading innovative solution providers, such as 4CRisk, to bring the best technology and business solutions to our clients. 4CRisk.ai provides advanced AI Solutions ...
Don’t Ignore the SG in ESG: Why Companies should Focus on Social and Governance as much as on the Environmental Branch
As evidenced by last month’s United Nations Climate Change Conference (a/k/a “COP26”) in Glasgow, Scotland, global leaders are keenly focused on climate-change and the environment. As a result, compan...
The Benefits and Risks of AI
What was it the late Stephen Hawking once said? … “AI could be the worst event in the history of our civilization”? That’s hard to imagine when artificial intelligence (AI) has undoubtedly become a cr...
Client Lifecycle Management: Building the Foundation for ESG Risk Management
Many financial institutions around the globe have committed to fight climate change by setting ambitious goals in the near and long-term future and working to embed the management of ESG risks into th...
