CONTACT CENTER

Accenture

Contact Center

Contact Center Authors

John McNally

Managing Director, Accenture Financial Services, Customer Insight & Growth, North America

Can Kekevi

Managing Director, Accenture Financial Services Customer Insight & Growth

Tami Waggoner

Managing Director, Applied Intelligence Accenture Digital

Erika Scanlin

Managing Director, Talent & Organization

Kelly Owens

Managing Director, Customer Insights & Growth Lead, Accenture Australia and New Zealand