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Series: Yesterday's customer service agent...tomorrow's empathetic advisor

10 Feb 2017
Change
By Accenture Talent and Organization for FS
Building the future of work Read More 49 Views
3 Feb 2017
Change
By Accenture Talent and Organization for FS
Robots: The bank’s new contact center recruits Read More 22 Views
27 Jan 2017
Change
By Accenture Talent and Organization for FS
Platforms: The banking contact center’s missing link Read More
20 Jan 2017
Change
By Accenture Talent and Organization for FS
Empathetic advisors: The heart of the banking contact center Read More
13 Jan 2017
Change
By Accenture Talent and Organization for FS
The digital banking relationship center of the future Read More
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