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Category: Customer Experience

19 Jun 2020
Customer Experience
By Peter Kirk
How a three-pronged innovation strategy is keeping DBS ahead of the game Read More 483 Views
20 May 2020
Customer Experience
By Peter Kirk
Raising service quality to new levels for under-served customer segments in Italy Read More 46 Views
15 Apr 2020
Customer Experience
By Kelly Owens
Finding your superpower: Intelligent collaboration in service transformation Read More 112 Views
13 Apr 2020
Customer Experience
By Peter Kirk
Connecting organizations with sustainable projects to reduce carbon emissions Read More 49 Views
27 Mar 2020
Customer Experience
By Peter Kirk
Transforming bank customers’ mortgage journey using “phygital” innovation Read More 113 Views
16 Mar 2020
Customer Experience
By Peter Kirk
Linking banks, retailers, loyalty schemes and customers seamlessly worldwide Read More 106 Views
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