Here are the top news stories in talent & organization from this week.

How AI can help insurers attract top talent

Using artificial intelligence (AI) can help insurers attract and retain talent, claims Saad Mered. “It’s a tough talent market right now across the leading insurance markets. Canada is no exception,” Mered, CEO of Zurich Canada, told Canadian Underwriter. “We need to make sure that we have a work environment, and tools at the disposal of these young professionals, who could be interested in the insurance industry but really don’t want to work in the 19th century.” Zurich Canada is working on implementing AI tools to help its experts in claims and underwriting improve accuracy in policy documents. “To be able to manage and augment and evolve the tool—that can really only come from people who understand the subject matter extremely well in great detail, and have a bit of passion in the subject matter and a bit of passion in the technology.” Mered added that these experts love insurance, love what they do, but are also “technogeeks” who enjoy the fact that they can do both at the same time.

The best and worst places for women to work

Women looking to work abroad better scratch Greece off their list and consider Czechia (Czech Republic) instead, according to a new ranking released by InterNations, the world’s largest expat community. “Have you ever gone on a vacation to a beautiful, relaxing place like Greece or Italy and fantasized about living and working there? You might want to think again,” writes Laura Begley Bloom in Forbes. The ranking of best and worst countries for women to work abroad is based on insights of more than 8,000 women who took part in the annual Expat Insider Survey, covering topics such as career prospects, work-life balance and job security. The 10 Best Countries for Women to Work Abroad are: Czechia, Bahrain, Taiwan, Norway, Denmark, Luxembourg, New Zealand, the Netherlands, Malta, and Australia. The 10 Worst Countries for Women to Work Abroad are: Greece, Italy, Serbia, Argentina, Turkey, Myanmar, South Africa, and Romania. The United States ranked 29th out of 57 countries.

Five steps to ensure employees’ happiness

Companies all over the world are prioritizing employees’ happiness because it’s proven to boost productivity. Steve Bushnell, leadership coach and founder of Charles River Careers, tells Business Insider that there are five steps every employer should take to ensure employee happiness in the workplace: 1. Listen to your employees with intent. 2. Understand the importance of a work-life balance, and give employees flexibility. 3. Give employees regular and ongoing feedback on their work. 4. Connect employees’ roles to the larger picture by making the goals of the company clear. 5. Offer fair and reasonable compensation. “Though it may seem obvious, employees are most happy when they are getting paid well. If a worker feels like they are not getting paid fairly, they could feel underappreciated and taken advantage of,” writes Frank Olito in BI.

Making workplaces work better for people with disabilities

Disability inclusion is not only a moral imperative, but also brings financial benefits to companies, argues Gary Braithwaite. In a Talent Culture blog post, he cites Accenture’s “The Disability Inclusion Advantage” report, which found that the organizations that stand out for leadership in disability inclusion performed better in key financial metrics. Braithwaite says there are a number of practical things organizations can do to welcome a more diverse workforce, ranging from making physical adaptations to the workplace to providing training and information in accessible formats. “Deciding which are actually implemented depends on the state of your staff as a whole, and finding out which areas to focus on can be done through regular feedback from employees, pulse surveys and engendering an open and honest environment,” he writes.

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